Delivery & Returns

Order TotalDelivery ServiceCost
Orders under £75UK Mainland, Royal Mail£4.99
Orders over £75UK Mainland, CourierFree

We estimate a 3 – 5 day delivery service.
Smaller items will be sent by Royal Mail.
Larger Items will be sent with one of our courier partners.
When we process your order we will email to advise you of the delivery details.

Currently we do not ship outside of the United Kingdom.


Returns

We hope you are more than pleased with your purchase.

Should you wish to return anything bought from us, we will be happy to refund the cost of the item, or offer an exchange; whichever you prefer. 

Please fill in the returns form included in your order and send the item back to us and we will endeavour to process the refund or exchange as soon possible. We will refund the cost of the items returned.  We will not refund the postage charges. 


We accept returns up to FOURTEEN DAYS beginning on the day you receive the goods. In the case of faulty goods, we can either send out a brand new item as a replacement or offer a full refund including the postage costs, once we have received the faulty item. We try our utmost to ensure all our products are of the highest quality, but on the rare occasion that something does go wrong we’ll do all we can to rectify the problem.

When you return your damaged items, again use the enclosed returns form and once we receive them back, we will examine the returned goods and process the refund or exchange.  

Goods must be returned in a fully resalable condition, with original packaging and labels. Goods must be unworn and unused.

If goods are not received in a fully resaleable condition or the original packaging is damaged, we reserve the right to refuse a refund on the item. This does not affect your statutory rights.


All refunds will be processed using the same method of payment you used to place your order.    

Returns Procedure
A returns form should be included with your order detailing how to return goods to us. 


• Pack the product in its original packaging 
• Pack the product to avoid damage during transit

• Include a copy of your original delivery note or your name address, phone number, order number and whether you require a refund or a replacement.

Please note: we will refund the cost of the item/s returned once received by us. 

Goods purchased by mail order are processed entirely separately to our retail outlet. Returns will not be accepted in person, they must be returned by post or courier.